SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://shopsocksnow.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
These socks are not only colorful and eye-catching, but they are super comfortable! They fit well for size 7.5.
Very beautiful socks. Thank you.
These socks are absolutely beautiful and they fit comfortably too. I am in love with them.
When I saw these socks, I knew that I absolutely had to get them. It turns out that my decision was the right one. I love the vibrant bright colors. They're so soft and comfortable and it's an amazing price.
If you like drawing attention to your feet while they are colorful and comfortable, grab these socks. I am size 6.
These socks are stylish and very comfortable!
The blue color socks are nice.
Lovely socks. Great variety of patterns and colors.
My husband says these are the best fit and comfort of any of the socks I have bought him. He also really liked the pattern. We are very satisfied. Thank you!
These socks fit great and were very comfortable. I am really in love with the style and quality.
Nicely made. Fun and funky too.
Great looking socks. Hubby looks forward to wearing them.
Colorful. Different. They certainly add flair to boring office clothes.
These are such a cute pair of socks. The colors are amazing.
Colorful. Different. They certainly add flair to boring office clothes.
These socks are very comfortable. They make a fantastic gift. The designs are unique and a conversation starter.
These socks are great! They are just as pictured. Very fun patterns!
Love the colors and patterns!
They fit true to size. Very impressed. These socks would make a great gift. Very happy with our purchase.
Just purchased these colorful socks. They are pretty comfy to wear and patterns are fun to look at.
These socks are super cute and fun.
I bought these socks for the kids and they absolutey loved them.
Vivid colors. These socks are not too thin, not too thick. They are just right. Very comfortable.
Darker than in the photo, high, quite thick and they may not be suitable for summer
These socks are so comfortable, and the designs are amazing. The way they used the colors and patterns to design these socks makes them a fun addition for my feet.